Warranty and After-sales

At ATOX Storage Systems, we are committed to offering products of the highest quality, backed by a 5-year warranty. This warranty covers any manufacturing defect, ensuring that our solutions meet the most rigorous standards in the industry. However, it excludes damage caused by misuse, negligence, or natural wear and tear from continuous use.

Furthermore, our commitment to customer satisfaction goes beyond the warranty. ATOX offers a comprehensive technical support service, which includes:

• Specialised training on the proper use of our solutions, ensuring safety in daily operations.
• Comprehensive documentation: we provide detailed manuals to ensure proper use and optimise maintenance.
• Inspection and maintenance: we offer periodic inspections of installations to minimise risks and ensure optimal performance.
• Emergency protocol advice, providing guidance in the event of accidents or unforeseen situations.

This additional service ensures that, in addition to having durable products, our clients operate their warehouses with complete peace of mind and efficiency.